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“Before, I Asked My Mom, Now I Ask ChatGPT”: Visual Privacy Management with Generative AI for Blind and Low-Vision People

Created by
  • Haebom

Author

Tanusree Sharma, Yu-Yun Tseng, Lotus Zhang, Ayae Ide, Kelly Avery Mack, Leah Findlater, Danna Gurari, Yang Wang

Outline

This paper investigates how people with blindness and low vision (BLV) use generative AI (GenAI) tools to interpret and manage visual content in their everyday lives through an interview study of 21 participants. The results show that users consider privacy risks when using GenAI in six key scenarios: self-expression, indoor/outdoor spatial privacy, social sharing, and expert content processing. In addition, users indicated design preferences for on-device processing, zero-retention guarantees, sensitive content removal, privacy-aware visual indicators, and multimodal tactile mirroring interaction methods. Based on this, we present actionable design recommendations to support user-centered visual privacy with GenAI.

Takeaways, Limitations

Takeaways:
Provides an in-depth understanding of the use of GenAI by blind and low vision individuals and their privacy concerns.
We present specific design preferences and recommendations for user-centered GenAI design.
We present a new design direction for GenAI to balance accessibility and privacy protection.
It expands the concept of privacy and provides guidance on how to handle other people's data responsibly.
Limitations:
The number of interview participants was relatively small at 21, which limits the generalizability of the results.
It may be difficult to generalize based on the experiences of participants confined to a specific region or culture.
Further research is needed to determine the practical effectiveness and feasibility of implementing the proposed design recommendations.
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