Datapure Help Center
Welcome to the DataPure Help Center.
Data Pure Service Guide
Headquarters Manager
Supervisor, store owner
Frequently Asked Questions
Payment / Subscription
Will my data be preserved if I cancel my subscription?
When the service subscription ends, 100% of the customer's data will be transferred to the customer, and the data stored in DataPure will be deleted after the contractual retention date.
What happens to my data when my free trial ends?
All data collected during the free trial period will be destroyed. Data collected during the free period will not be transferred separately.
Can I add members after only some people have subscribed?
Additional member accounts may incur a fee. Contact your sales representative for more information.
User / Permissions
How do I invite members?
You can invite after administrator approval. For more information, please contact your DataPure representative.
How do I grant admin rights?
For more information, please contact your DataPure representative.
Excel upload is not working. What should I check?
For more information, please contact your DataPure representative.
Etc
Can I get a test account?
You can check out the demo version before signing up. For more information, please contact your sales representative.
Are there any apps or APIs that can be integrated with DataPure?
Integration is possible through consultation. For more information, please contact your DataPure representative.
Where can I change my company name/company logo?