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FAQ | Frequently Asked Questions
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Reservation/Payment
Game/Progress
What is the total play time?
The game play time itself is approximately 2 hours. However, since there is a theme introduction and entry and exit times, it takes approximately 2 hours and 30 minutes, so please take this into consideration when using the store and making reservations.
My group will probably be late. Is it possible to enter midway?
Entry into the game is possible only when all players have arrived, and due to the nature of the game, entry midway through is not possible.
I want to use a corporate card. How do I proceed with payment?
To confirm your reservation, please first make a reservation through Naver Reservation and leave a message in the request section such as 'Please pay with corporate card'. We will cancel your reservation on site and help you with payment on site.
If the party is split into several teams, can they proceed simultaneously?
In the case of Real World Clue, this is not possible because the stores operate according to the time table.
Can I make a reservation by phone?
Reservations are only accepted through Naver Reservations.
I saw that the reservation was empty, but I missed the time and couldn't make a reservation. Is it possible to proceed on-site?
Since Naver reservations are given priority, we are assisting with on-site processing based on the store reservation status.
If you have free time, you can also proceed on-site.
If you have free time, you can also proceed on-site.
Is it possible to bring in outside food?
Bringing in outside food is difficult.
Please use the drinks and food sold in the store.
Please use the drinks and food sold in the store.
I would like to change my reservation.
If you call the store, we can help you change your reservation.
However, please understand that same-day reservation changes are difficult.
If you call the store, we can help you change your reservation.
However, please understand that same-day reservation changes are difficult.
Is it possible to make a group reservation?
It is possible. For group reservations, please contact us via the email address listed on our homepage.
Can I pay in cash or by bank transfer?
Sorry, our store only accepts credit cards.
Do I have to use the real-world app?
Since our game is played through an app, you must install the [Real World] app.
I would like to cancel my reservation.
Reservation cancellations are processed according to Naver Reservation's regulations. For related inquiries, please contact the store by phone.
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~ Up to 4 days before visit: 100% refund
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3 days before visit: 50% refund
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2 days before visit: 30% refund
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1 day before ~ day of visit: No refund