I've gone all the way by changing the elements, photos and fonts used in the design I created. But the description given still appears. What should... - 🙋 Ask us anything!

Nadaun Grim

Hello,

I contacted MiriCanvas but haven’t received a response, so I’m leaving my question here again.
The coupon I received this month says, “This coupon is not valid in your current location.”
Could you please look into this?

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openthink studio

Apr 18

What should be filled in the labels?

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Alya Nur Azizah

Apr 11

Hi, I tried to manually save my design while working on it, but a minute later the canvas went completely blank. Is there any way to restore the previous version?

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Nadaun Grim

Apr 4

Hi, I see that there are a total of 20 CPS this month, but the email says I can only submit 19. Which one should I not submit?

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Wahyu Hutomo

Apr 3

I motice that for this month's CPS, there is a new type called CV. What is the price range for this CV type?

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Arpita Mishra

Apr 3

Hi,

What should we add to the label section for April's CPS while uploading the templates?

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karinaurelia

Mar 11

Hello, this pop-up notification has been appearing on my workspace screen while working on template designs for the past few days. Could it be related to MiriCanvas?

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Studio Flare

Mar 10

Hello! We are just about to upload a template and realized the file name is different from the other. This name uses IVG instead of IGV. Which one should we use?

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Nadaun Grim

Mar 6

Hi, Can I use various features like AI easy editing and filters in the properties when designing with photos? Also, why doesn’t the checkbox for filtering free photos appear in the search filters?

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AfraAsh

Mar 6

Hello, when I am about to sumbit the template, there is a "label" column. Do I only need to enter the two labels mentioned in the instructions (0to1트라이브, age스쿼드), or are there any other labels I should include?

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Nadaun Grim

Mar 6

Hello, I received the March CPS email, and I wanted to clarify something. Does the statement that we can create two templates per topic mean that we can create two templates for each topic specifically within the presentation category? Also, I wanted to confirm whether the Pro coupon was not provided for Basic designers this month.

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Studio Flare

Mar 6

Hello! We would like to know if you prefer us to use a real text or lorem ipsum if we want to add a body text in our template. Thank you!

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gabby

Feb 12

Shouldn't we adjust the SM post size to the updated Instagram Feed size (1080*1080 to 1080*1350) ?

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Zaqi137

Feb 10

Hi, i added a monthly coupon for pro this month but it didnt work. How to fix it?

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Exxel-Go

Feb 9

I've gone all the way by changing the elements, photos and fonts used in the design I created. But the description given still appears. What should I do?

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putralbanjary

Feb 8

How do I know if I am a basic or pro designer?

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karinaurelia

Feb 4

Last month, I received an email detailing which design should be submitted first and prioritized to align with global event timelines. Will the same priority apply this month?

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Exxel-Go

Feb 4

What kind of design quality makes our contributor account able to level up from basic to pro?
and does the quantity affect this?

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mudha studio

Jan 16

if the payoneer account has a problem, can you use another payoneer account?

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karinaurelia

Jan 13

Just a little suggestion—I believe adding more color themes or options for the workspace would further enhance the experience. It would provide greater opportunities for personalization and accommodate a wider range of style preferences. Looking forward to seeing more in the future!

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CTR S

Jan 10

Is there any possibility for the tax rate to be lowered even more in the future even after applying for the tax reduction rate? Since mine is 15% even after reduction rate. Or is it more of each country treaty policy with South Korea I guess? 🥲 I'm just wondering if there's anything that Miri Canvas team can help us with that. Thank you. Have a great day. 👍

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Rachmawati Perdani

Jan 10

Why can payments only be accepted through payoneer? Will there be other options in the future like Paypal for example?

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Ditz

Jan 10

Can the designs we created in the MiriCanvas Template Ambassador program, which have been rejected or published, be included in our portfolio collection?

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mudha studio

Jan 10

Will Miricanvas have video templates in the future? Can the minimum withdrawal on Payoneer be lowered? So a minimum of $50 can then be withdrawn. and whether in the future you can withdraw using other platforms such as PayPal.

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MiriCanvas

Hi @Exxel-Go Could you please share the template link that you tried to submit with us via the DesignHub help center? We will check and get back to you.

Hello Miricanvas Team,

After trying again, it turned out that the design could not be submitted because of the photo frame. after I replaced it, the design I made was able to be submitted.

Thank you for your kind response. I apologize for my mistake.

Feb 11

Hi @Exxel-Go We are happy your issue got resolved!

Could you please share a screenshot of the frame element which you replaced to solve the issue? Sometimes some frame/combination elements could cause upload issues due to system error. If you let us know which element it is, we can check it so that the same issue doesn't arise again :)