FAQ

Frequently Asked Questions!
Use the [Search] function in the upper right corner to easily find the information you need!

A summary error occurred!

Error

It's a long video, but only the beginning part is summarized.

Error

PDF export not working

Error

I keep getting logged out.

Error
Sign/Account

I want to change the summary note language

Error
How to use

Can you also summarize YouTube membership videos?

How to use

How do I create a blog post?

How to use

How do I copy summary notes?

How to use

Can I turn the quick summary boost on/off?

How to use

Quick Summary If I use up all my boosts, when will they recharge?

How to use
Pay

Is there a size limit for uploading video files?

How to use
Pay

I want a refund for my paid plan

Pay

I want to cancel my paid subscription

Pay

I'm curious about the amount of usage provided for free!

Pay

I can't select a card in the payment window.

Pay

I want to change my account email address.

Sign/Account

Google login doesn't work

Sign/Account

If I post my summary notes on a blog or something, will it be a copyright violation?

Policy

I'm curious about the security policy

Policy

Can you also summarize YouTube membership videos?

Multiple Choice Dropdown

How to use

Since YouTube membership videos are private, you cannot currently create summary notes. However, you can create summary notes by downloading the video and using the 'Upload' function. Thank you!

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