Terms of Service

Updated date. 2024.07.12

Article 1 (Purpose)

These Terms and Conditions stipulate the conditions under which you can use the online and mobile services of Beluga Co., Ltd. (hereinafter referred to as "us"), the website and the services provided by us (hereinafter referred to as the "Services"), and the rights, obligations and responsibilities between "us" and "users".

These Terms apply to visitors, non-members, members, etc. ("Users") who access our Services, and include the terms and conditions of the following additional documents, including any future modifications or modifications.

Article 2 (Effect and Modification of Terms of Use) Arises.

"Company" may amend these Terms and Conditions without prior notice to the extent that it does not violate relevant laws and regulations.

"The Company" notifies the changed terms and conditions of the changed terms and conditions by means of "Company's" website, "Service" notice, e-mail, etc., 7 days prior to the effective date, so that the "User" agrees and is deemed to have applied, and the changed terms and conditions take effect immediately.

"We" are obliged to notify at least 30 days in advance of any changes in the terms and conditions that are unfavorable to "Users" and to specify them on the website so that "Users" can easily check them.

If the "User" does not agree to the changed Terms and Conditions, the "User" may withdraw and terminate the membership, and if the "User" uses the "Service" after the effective date of the changed Terms and Conditions, it is deemed that the User has agreed to the changes in the Terms and Conditions.

"We" are not responsible for any damages caused by the "User" not being aware of the information about the changed terms and conditions notified or specified through the "Service" of "We".

Article 3 (Definition of Terms)

"User" refers to all persons, organizations, and corporations who use the "Service" of "Company", such as members, non-members, contributors, and providers, and includes individuals, businesses, corporations, etc.

"User" refers to a "User" who has signed a "Use Agreement" with "Company" and has been granted an account for the use of "Company" Services.

"Free member" means a member who is not a paid member and has a qualification that is basically granted to all members after membership registration.

"Paid Member" means a member who uses the "Paid" Service.

"Use Agreement" refers to the contract concluded by the "User" with the "Company" to use the "Service" provided by the "Company", and has the same meaning as "Membership Registration".

"Service" is a variety of "services" provided by the company, including "mobile service", "paid service", "free test", "trial service", etc.

"Payment" means that a member pays a certain amount of money determined by the company to the company through various payment methods in order to use a specific "paid service".

"Simple payment" refers to a simple payment using QR codes without a credit card using Kakao Pay, etc.

"Regular Payment" means a "Payment" method in which the usage fee for the monthly/yearly period is paid regularly through the payment method registered in advance by the "User" to use the "Paid Service", and the period of use is automatically renewed.

10.

"Termination" means that the "User" cancels the "Paid Service" concluded with the "Company".

11.

"Withdrawal of membership" means that the "User" cancels the service "use contract" concluded with the "Company".

Article 4 (Establishment of Service Use Contract)

The "User" can request a "Use Agreement" through the "Membership Registration" in order to use the dedicated "Service" for "Members" provided by the "Company".

The "Agreement of Use" takes effect immediately upon the Company's approval of the application information registered at the time of registration as a member of the "Service", and at the same time, it is deemed that you have agreed to these Terms and Conditions and the Privacy Policy.

"We" may differentiate the use of "Service" by classifying "Members" who use "Service".

"We" may change these Terms or the "Privacy Policy" at any time for any reason.

"The Company" may cancel or refuse the use contract for any application against any of the following subparagraphs.

If the "User" who applied for "Membership" has lost his or her membership under these Terms and Conditions

If you use another person's name to apply for "membership registration"

When applying for "membership registration", if false information is entered or if the information required by the company is not filled in

When applying for "membership", it is impossible to approve due to reasons attributable to

When applying for "Membership", if the application is made in violation of all other stipulated matters

Article 5 (Right of Withdrawal Regarding Use of Paid Services)

Customers who purchase paid services from the company can withdraw their subscription within 7 days from the date of purchase. However, in the case of any of the following subparagraphs, the customer's right to withdraw the subscription may be restricted.

If the company includes the fact of a paid service that cannot be withdrawn from the subscription in the indication

If the company has provided a trial product

When the company provides a method such as temporary or partial use

When the provision of paid services has commenced

Article 6 (Protection of Personal Information)

"We" are obligated to protect the information of "Members" through the Privacy Policy and related laws.

"Users" should be aware of leakage of account information such as passwords and e-mails, and "Company" is not responsible for information exposed for reasons attributable to "Users".

"We" may provide personal information of "Members" to third parties to the extent permitted by law in the following cases:

When users agree in advance

When it is necessary for statistical preparation, academic research, or market research, and it is provided in a form that does not identify a specific individual.

In the event of a reason related to the transfer or merger of business (However, if the transfer of personal information of the user is necessary due to the transfer of business, etc., the company shall notify the fact of the transfer of personal information in advance in accordance with the procedures and methods stipulated by the relevant laws, and the user is granted the right to withdraw consent to the transfer of personal information.)

In accordance with the provisions of laws and regulations, or at the request of a judicial agency for the purpose of investigation

Article 7 (Member's Account)

"We" will create an independent account in accordance with these Terms and Conditions for the "User" who concludes the "Use Agreement" and qualifies as a "Member" and grants the "E-mail Account" the e-mail address entered by the "User".

"We" authorize the "Service" to use the "Service" within the scope permitted by the "Terms of Service" and "Privacy Policy" set by the "Company" for the paid or free account of the "User" who has signed the "Use Agreement".

The "User" can cancel the "Contract of Use" through the "Cancellation Menu" or the Customer Center provided by the "Company" through the "Service".

"Users" must provide accurate and complete information when creating an account, and "We" may manage and change the personal information of "Users" or "Members" in accordance with the privacy policy under relevant laws and regulations.

The "User" cannot use the account of another "User" without permission, and if the information of another person is stolen or the information is falsely registered, even if there is an issue such as infringement of the rights of the "Service" and security, the "User" cannot claim any rights and may be subject to civil liability or criminal penalties in accordance with the relevant laws and regulations.

The "Company" may delete the account of the "User" who has signed the "Use Agreement" by stealing the information of others (name, e-mail) of others, and the "User" is solely responsible for the same.

"We" may change or terminate the "User's" e-mail account for the following reasons.

The "User" email account may violate the privacy of others, including personally identifiable information.

Your "User" email account contains information that may be repulsive to others or cause anxiety in society.

If the "User" e-mail account has the same name as "Company", "Company"'s "Service", or "Service" operator, etc., or there is a risk of misidentification

If the "User" email account has reasonable grounds to cause other legal issues, social disputes, etc.

The "User" party is solely responsible for any disputes arising out of activities arising from the activities of the "User" account, and the "User" does not assume any responsibility, so the "User" must keep the password of the account secure.

The "User" shall not allow others to access or use the "Service" with the unique username, password or other security code of the "User" party, and the "User" shall immediately notify the "Company" in the event of a security breach or unauthorized use of the account.

10.

The "User" is responsible for all management and responsibility for the account and password of the "User", and the "Company" is not responsible for any infringement such as illegal use by a third party due to negligence caused by the "User" in the process of using and managing the email account or password.

11.

"We" are not responsible for any losses caused by unauthorized use of the account, and we recommend that the "User" set a strong password for his or her account.

Article 8 (Notification and Announcement to Members)

If there is anything that needs to be notified to the "User", the "Company" may notify the "User" individually through the contact information such as e-mail address or phone disclosed by the "User", or through the web/app through pop-up messages or notification messages. However, if it is difficult to receive individual notification due to the "User" not entering or changing the contact information, deleting or not using the app, etc., the individual notification may be replaced by posting it on the bulletin board of the "Company" for more than 7 days.

In the case of a notice for all "Members", the "Company" may replace the individual notice in the preceding paragraph by posting it on the bulletin board of the "Company" for more than 7 days. However, for matters that have a significant impact on the transactions of the "Member", the notification will be made in the same manner as in the preceding paragraph.

"The Company" notifies the member that if the member does not express his or her intention to refuse by a specific date while giving notice or individual notice of this Article, the Company shall be deemed to have agreed to the notice or individual notice, but if the member does not expressly express his or her intention to refuse, the Company shall be deemed to have agreed to the notice or individual notice as of the specified date.

Article 9 (Modification and Termination of Contract)

When a "User" wishes to cancel the use contract, the member must cancel the subscription using the menu in the "Service", and if the menu on the web is not available, the contract can be canceled through the customer center.

In the event that the "User" and the "Company" use contract between the "User" and the "Company" are terminated due to the termination of the "Service" use contract of the "User" or the deprivation of membership, the "Company" may delete the member information and all information related to the "Service" in order to maintain a better "Service" environment, except as otherwise stipulated in these Terms and Conditions and related laws. Therefore, the "User" must separately back up or store the information that needs to be kept before the end of the "Service" use contract, and the "Company" is not responsible for deleting all information related to the member after the termination of the use contract

A "Member" who has terminated pursuant to this Article may re-register as a new member in accordance with the membership registration procedure and related provisions set forth in these Terms and Conditions. However, if you apply for re-registration after the termination of the use contract, the "Company" may restrict the re-registration for a certain period of time.

Article 10 (Hours of Use of Services)

In principle, the "Company" operates the "Service" so that it can be used 24 hours a day, regardless of holidays, but the "Service" may be discontinued without further notice or notice in the event of scheduled work or technical problems to supplement or improve the "Service".

The "Company" may temporarily suspend the "Service" without notice or notice due to unavoidable reasons such as urgent system maintenance, expansion and replacement, and may completely suspend the "Service" currently provided for reasonable reasons.

If it is impossible to provide the "Service" normally due to a national emergency, power outage, failure of facilities, etc., or a congestion in the use of the "Service", the "Company" may notify the "User" in advance or after the fact of the reason and period, and limit or suspend all or part of the "Service".

Article 11 (Scope of Restriction on Service Use)

If the User Content or Actions of the User or the User fall within the scope of the following prohibited use, the "Company" may immediately delete the Content of the User and any other Content of the User or the Design of the User uploaded by the User without prior notice.

"We" may change the "Service" or stop providing the "Service" or "User" or "User" without prior notice, and even if the "Service" or "User" stops providing the "Service" or "User", the "User" or "User" will be bound by these Terms and Conditions and the "License Policy".

Users whose accounts have been terminated for any reason must obtain prior approval from "us" before creating another account, and if they create another account without the approval of "us", "we" may permanently block the "Service" for such "users".

"We" have the right but are not obligated to monitor disputes between "Users" or "Members".

"We" are not responsible for any disputes between "Users" or "Users", and the "Users" or "Users" themselves are responsible for such disputes.

If it is unavoidable due to the company's facilities, technical problems, or other reasons attributable to the "Company", the "Company" may restrict the use of the "Service" by the "User" and "User".

The "Company" may restrict the use of the "Service" to the "User" if there is a request for correction from a public institution such as the Korea Communications Commission.

The "User" shall comply with the relevant laws and regulations, the provisions of the Terms of Use, the usage guidelines, the "Service" usage guide, the precautions announced in relation to the "Service", and the matters notified by the "Company", and shall not engage in any other acts that interfere with the work of the "Company" or any of the following acts.

The act of registering false information when registering as a member or changing membership information

Attempting to sign up for an abnormal subscription in the process of participating in an event or interfering with the provision of a "service"

Collecting, storing, disclosing, or stealing other people's information and using it illegally.

The act of transferring or gifting the right to use the "Service" or other status under the use contract to another person

Using the "Service" through abnormal channels, such as the use of illegal programs that violate copyright law and defeat technical protection measures.

Copying, modifying, distributing, selling, transferring, renting, or allowing others to use the Service, the Content, or any part of the software contained therein without the Company's consent, and copying, dismantling, imitating, or otherwise altering the Service, such as reverse engineering the Software or attempting to extract the source code.

Impersonating the operators, executives and employees of the "Company" or stealing related information

Change or transmit information posted by "We" on the "Service"

Acts that infringe intellectual property rights such as copyrights, trade secrets, and patents of "Company" and other third parties

Disclosing the "Service" provided in a public place other than for private purposes or using it for profit

Distributing false information related to "Company" or "Company's Service" or using the "Service" abnormally for the benefit of one's own property

Harassing, threatening, or defaming the Company and other Members, as well as other third parties;

Disclosing or posting obscene, violent messages, or other information contrary to public order and morals;

When inquiring about customer service, interfering with work through profanity, verbal abuse, sexual harassment, and repeated complaints

Illegal acts that violate current laws and regulations

Any other acts that interfere with the sound operation of the "Company"

10.

In the event that a "User" engages in an act prohibited in the preceding paragraph, the "Company" may take reasonable measures, such as suspension of use of the "Service" or termination of the contract, restriction of the use of the "Service", and prosecution to an investigative agency, depending on the severity of the violation.

Article 12 (Copyright and Use of Content)

The "User" or "User" is responsible for the copyright of all "Content" uploaded and stored on the "Service" by the "User" or "User", and "Company" and "Service" are not responsible. The "User" or "User" shall be solely responsible for any dispute arising from the violation of copyright law, and the "User" or "User" shall resolve the dispute at its own risk and expense.

If the "Content" uploaded and stored by the "User" or "User" on the "Service" violates laws such as the Copyright Act and there is a request from a judicial or public institution, the "Company" will actively cooperate with it.

Article 13 (Obligations of the Company)

In order to provide continuous and stable "service", the "Company" repairs and restores the equipment without delay in the event of a failure.

"We" will publish and comply with the privacy policy to protect personal information.

If the opinions, complaints, or suggestions presented by the "User" or "User" are judged to be justified, the "Company" is obliged to reflect and improve them through appropriate procedures, and if it is not possible to reflect and improve immediately, the "Company" will notify the "User" of the reason and the processing schedule.

If a temporary suspension of the "Service" is necessary for scheduled work for the improvement or supplementation of the "Service", the "Company" will notify the "User" or "User" in advance through the "Service" of the "Company".

Article 14 (Obligations of Members)

When applying for membership or changing member information, the "User" must fill out all matters based on the facts, and cannot claim any rights related to the use of the "Service" if it is found that false information or the information of others has been used.

The "User" shall comply with the matters stipulated in these Terms and Conditions and all other regulations set by the "Company", the matters announced by the "Company", and related laws and regulations, and shall not interfere with the work of the "Company", damage the reputation of the "Company", or cause damage to others.

"Members" must comply with relevant laws and regulations, such as the Youth Protection Act, and may be punished in accordance with relevant laws and regulations in case of violation.

The "User" must directly manage the e-mail ID and password assigned to the member, and the member is responsible for any problems caused by the member's negligence.

The "User" cannot conduct business activities using the "Service" without the prior consent of the "Company", and the member is responsible for the results of the sales activities.

If a "User" uses the "Service" of "Company" to conduct business activities without the prior consent of the "Company" and causes damage to the "Company" or "Company" or the "Service" of "Company" due to the process or result, the "Company" may restrict the use of the "Service" to the "User" and demand compensation for damages through due process.

"User" cannot transfer or give the right to use the "Service" or other status under the "Use Agreement" to others without the explicit consent of the "Company", and cannot provide it as collateral.

The "User" shall not engage in any act that infringes the intellectual property rights of the Company and any third party, including its affiliates, contributors, providers, individuals or corporate users.

If a "User" engages in an act that falls under Article 11 of these Terms of Agreement (Scope of Restriction on the Use of the "Service"), the "Company" may impose sanctions, including restrictions on the use of the "Service" by the "User" and legal measures.

10.

In the course of using the Service, the "User" does not use the data submitted by the customer to the Service to train models or improve the provision of the Service. To support the continuous improvement of the model, users can separately request data sharing as needed.

11.

The Member expressly agrees that any feedback provided by "us" or "our" agents in response to any questions that may arise regarding these "Terms" and "License Policy" will only be used to interpret these Terms and not as legal advice. We are unable to provide legal advice to "Users" or "Users" and expressly disclaim any liability of any kind in connection with any feedback provided by "we" or "our" representatives.

Article 15 (Contract for the use of paid services)

The paid service use contract is established with the "User's" consent to the terms and conditions of the paid service, the "User's" application for use through payment using a separate payment method provided by the "Company", and the acceptance of the "Company".

"Paid service" is divided into "single payment" and "regular payment", and details can be found on the website. The product selection of the "User" determines the "Service" provided by the "Company" to the member and the level of delivery.

"We" will provide information through the purchase page so that "Users" can accurately understand each of the following items and make transactions without mistakes or mistakes before paying for the "Paid Service" of the "Member".

Contents, price, period of use, method of use, conditions and methods of cancellation of "Payment" and "Regular Payment", matters related to refunds and matters related to the selection of "Paid Service"

Confirmation of the actions taken by "the Company" for "content" that cannot be withdrawn (refunded)

In the event of any of the reasons stipulated in Article 8 (Change and Termination of Contract) of these Terms and Conditions, the Company may refuse to accept or reserve acceptance of the application for use of the "Paid Service".

When applying for the use of the "Paid Service", the "User" must fill in the information that matches the current facts of the "User", and the payment information required for the payment method selected and the "Paid Service" that the "User" wants to use must be provided to the "Company" exactly.

If the relevant matters in the preceding paragraph are changed, the "User" shall notify the change in accordance with the procedure set by the "Company" without delay, and the "Company" shall reflect the change without delay.

"Members" can use the "Paid Service" as a payment method designated by the "Company", and can use the "Paid Service" by using "vouchers", "coupons", or gift certificates issued by "Company" and "third parties" issued through various promotions or events.

10.

The "Company" may set transaction limits such as monthly cumulative monthly payments and payment limits per "User" in accordance with internal policies, external payment companies (PG companies, bank companies, credit card companies, etc.), and other related laws and regulations regarding the transaction amount of "Members" who use the "Paid" Service, and if the "User" wishes to use the "Paid" Service to the extent exceeding the transaction limit set by the "Company", it may not be possible to use the "Paid Service" further due to exceeding the transaction limit.

11.

The "Company" may change the contents of the paid "service" (value, details of the "service" provided, etc.) to be provided according to operational and technical needs, and notify the paid member in advance according to the method set forth in Article 7.

Article 16 (Payment Method)

In principle, the "Paid Service" can be used after the "User" has paid the usage fee in advance.

The "Recurring Payment" fee is charged on a monthly basis, and the monthly unit here means 30 days from the date of payment, and the payment is made on the same date of each month.

The following methods can be used for payment: However, "We" can specify a payment method for each payment method.

credit card

Bank Transfer

Virtual bank transfer (deposit)

QR code simple payment

Payment methods are divided into "single payment" and "regular payment".

Single payment: A method of paying for individual purchases of products sold by the company, such as image editing and one-day licenses, using simple payment, etc.

Recurring payment: A method of automatically paying a certain amount of money every month or year and using the included services

"Single payment" is a method of purchasing the product (service) and using the included service, and the validity period is one year from the date of payment. However, when configuring each product (service), separate conditions and expiration dates for each product must be specified, and the conditions of use for each product must be announced on the website.

"Regular Payment" is a method of automatically paying the "Service" usage fee for every 1 month or every 1 year consecutively, and allowing the user to use the "Service" during the "Service Usage Period" for which the payment is made, and if the "User" does not notify "Us" of his/her intention to stop using the service in accordance with the prescribed procedure, the contract is deemed to be renewed monthly or yearly, and charges will be charged continuously.

The "Company" may retain the payment related information of the "User" for a certain period of time after the end of the "Service Use Period" and the "Service Use Period" for automatic renewal of the "Service" usage contract and billing of the service fee every month.

a.“ If the "User" applies for regular payment and does not apply for a separate cancellation, the "Service" usage fee for the "Service Usage Period" will be automatically paid every 1 month or 1 year, and the "Company" will notify the "User" of the payment by e-mail or text message when the payment is made.

If you use another person's payment information without their consent, you will be subject to civil/criminal liability and may be punished by relevant laws and regulations.

If the subscription cannot be made due to a change in payment information, loss or expiration of credit card or mobile phone, change of carrier, or other reasons, the use of the "Service" will be automatically suspended from the day after the last regular payment date.

The "Company" is not responsible for any damages caused by the suspension of regular payment due to reasons attributable to the "User", such as non-payment of the usage fee of the "User", and the subsequent suspension of the use of the "Service".

If the price changes during the period during which the "Regular Payment" is made, the "Member" will agree to the price change. If the "User" does not agree to the change in the fee, the acceptance to use the "Service" may be temporarily suspended or the contract of use may be terminated.

Article 17 (Special Provisions on Contracts for the Use of Minors)

In principle, payment for a minor "member" under the age of 19 must be made in the name of the guardian or with the consent of the guardian, and the guardian can cancel the contract of the child (minor) concluded without the consent of the guardian. However, if a minor "member" uses the resident registration number of another adult to make the "Company" believe that he or she is an adult, such as using payment information without consent, the contract cannot be canceled even without the consent of the legal representative.

Article 18 (Modification of tariff plans)

"Member" can change the "Plan" at any time, but since it is a prepayment system, there will be no refund or compensation for the remaining period of use.

In the event of an application for a change to a sub-product, all benefits provided on the premise of using the existing product (such as discounted benefits, use of the "Service", hereinafter referred to as the "Existing Benefits") will be destroyed, and the member may claim compensation for damages incurred by the Company in connection with the part where the member unfairly received the existing benefit.

Article 19 (Withdrawal of subscription, refund of contract, and suspension of regular payment of paid "services")

If a member has paid for the "Paid Service" but has not used it (including creating, downloading, uploading, using the paid service, etc.), the member may request the "Company" to cancel the payment (withdraw the subscription) within 7 days.

Except for the withdrawal of the subscription that satisfies the requirements set forth in Article 19(1) of these Terms and the obligation to refund due to the intention or negligence of the "Company", refunds for the unused period will not be possible if the "User" withdraws the subscription due to a simple change of mind, lack of detailed explanation, or negligence in payment.

Withdrawal and refund must be requested through the customer center (contact@veluga.io).

In principle, if there is a refund amount after confirming the request for withdrawal of the subscription, the "Company" will request the operator of each payment method to suspend or cancel the charge within 3 business days from the date of receipt of the paid member's intention and refund it to the same payment method paid by the paid member. However, if the "Company" notifies the paid member in advance by e-mail or the "Service" website, and as in the case of each of the following subparagraphs, there may be differences in the refund method and refund period for each individual payment method.

In the case of a payment method that requires payment confirmation, such as a credit card, within 3 business days from the date of receipt confirmation.

In the case of a refund after the deadline when the business operator of each payment method has predetermined the deadline for suspension of billing or cancellation of payment in advance through an agreement with the company.

If the paid member does not immediately provide the information or materials necessary for refund processing to the company (failure to submit a copy of the applicant's account and ID card when refunding cash, or providing an account in the name of another person, etc.)

If there is an explicit expression of intention from the member concerned

"Paid Member" When you stop paying for a paid service, you can use the paid service for the remaining period when the payment has already been made, and the paid service will be stopped from the day after the next payment date.

The suspension of regular payment must be requested through the menu provided on the "Service" website, and it will take effect immediately upon application.

Products (services) provided free of charge for reasons such as events have a validity period of 1 year, and they automatically expire after 1 year. The "Company" must notify the service validity period in advance, and the "Company" is not responsible for any disadvantages caused by the user's failure to recognize the prior notice.

In accordance with the "Content User Protection Guidelines" enacted in accordance with Article 28 of the 「Content Industry Promotion Act」, the "Company" may refund the incidental expenses and fees incurred or to be borne by the "Company".

The Company is not obligated to refund the paid service payment to the member for the paid service that the member uses without paying the direct cost, such as receiving the "Paid Service" as a gift or acquiring it free of charge through promotion, etc.

In the event of a violation of the member's obligations stipulated in these Terms and Conditions, the Company may take measures such as canceling or terminating the contract, restricting the use of the "Service", or claiming compensation for damages, and if there is an amount to be refunded after the termination of the contract, the amount to be borne by the member will be deducted and refunded within a certain range. In this case, the member may file an objection to the actions of the "Company" in accordance with the procedure set by the "Company", and the "Company" may resume the use of the "Service" if the "Company" confirms that the member's objection is justified, and if the user proves that there was no intention or negligence on his or her part, the "Company" will extend the period of use by the period during which the "Service" was suspended.

10.

In the case of a "paid" service that is being paid monthly according to the application or consent of the paid member, if the member is in arrears on the usage fee of the "paid service", the user may be automatically terminated on the day of the late payment, so the paid member who wants to maintain the paid service must take measures in advance to prevent arrears of the usage fee or late payment of the payment method.

11.

If a paid member who is using a paid service withdraws, the paid service will be terminated immediately and no refund will be possible. In this case, the information of the paid member and the use of the "Service" will be handled in accordance with the Terms and Conditions and these Terms and Conditions, except as stipulated by relevant laws and regulations.

Article 20 (Penalty)

In the event of an overcharge incurred in connection with the payment of the Paid "Service", the Company will refund the full amount of the charge in the same manner as the payment of the usage fee. However, if a refund is not possible in the same way, we will notify you in advance.

In the event of an overcharge due to reasons attributable to the "Company", the full amount of the penalty will be refunded. However, if an overcharge occurs due to reasons attributable to the member, the cost incurred by the company to refund the penalty shall be borne by the user within a reasonable range, and the "Company" may refund the overcharge after deducting the cost.

If a member claims an overcharge and requests a refund, the "Company" may refuse to refund the refund if it is proved that the paid service fee has been duly charged.

The Company shall follow the detailed refund procedure and other matters as stipulated in the 「Content User Protection Guidelines」 as follows.

When the Company or the Member knows that an overcharge has occurred, the other party will be notified according to the method proposed by the company, such as e-mail or the "Service" website.

We ask the Member for information required for a refund (such as the member's name, proof of payment, phone number, refund request account, etc., hereinafter referred to as "Refund Required Information")

The member provides the company with the information required for a refund.

"Our company" will process the refund within 7 days from the date of providing the member's refund requirement information (if the member agrees, it will be offset from the next meeting fee)

Article 21 (Use of Trial Service)

"Trial Service" means that the "User" can experience the functions of the "Paid Service" for a specific period of time agreed upon when subscribing to the "Trial Service" without paying a separate fee to the "Company" before using the "Paid Service".

After the period of use of the "Trial Service" has elapsed, you must pay for and use the "Paid Service". If you fail to pay the fee within the specified time limit, the "Service" will be suspended, and the "Company" may delete the data created by the "User" using the "Trial Service".

Article 22 (Placement of Advertisements and Transactions with Advertisers)

We may provide various information that we believe will be helpful for members to use the "Service" by means of notices, e-mails, etc. Members may refuse to receive e-mails at any time, except for transaction-related information and customer inquiries in accordance with applicable laws. You can opt out by clicking on the unsubscribe link displayed in the email or through the menu provided by the "Service".

"User" or "User" is deemed to have consented to the placement of advertisements displayed on "Company's" "Service" while using the "Service" of "Company".

"We" do not endorse any products or services provided or advertised by advertisers or third parties through the "Services".

"We" shall not be liable for any losses or damages incurred as a result of the "User" participating, communicating with, or transacting with advertisers' promotional activities posted on or exposed through the "Service".

Article 23 (Disputes)

If necessary, the "Company" may convene and operate a damage compensation meeting to resolve and handle legitimate opinions or complaints raised by "Users", "Users" or "Providers".

The "Company" will make priority efforts to handle legitimate opinions or complaints raised by the "User", "User" or "Provider", and if it is difficult to deal with them promptly, the "User" or "User" will be provided with information such as the reason and the schedule that can be processed.

In the event that there is an application for damage relief from the "User" or "User" for an e-commerce dispute between the "Company" and the "User" or "User", it may be subject to mediation by the Fair Trade Commission or a dispute mediation agency requested by the city or provincial governor.

Article 24 (Indemnification of the Company)

To the maximum extent permitted by applicable law, "we" shall not be liable for any loss or property damage of any nature, including:

Loss or property damage of any nature incurred when the "Service" cannot be provided due to natural disasters, war, or other force majeure events equivalent thereto

Loss or property damage of any nature caused by the telecommunication service provider's suspension or failure to provide the telecommunication "service" normally.

Loss or property damage of any nature caused by unavoidable reasons such as repair, replacement, periodic inspection, construction, etc.

Obstacles to the use of the "Service" due to reasons attributable to the "User" or "User" and loss or property damage

Loss or property damage of any nature caused by a computer error by the "User" or the "User" or by the "User" by the "User" by incorrectly entering personal information and e-mail address.

Loss or property damage of any nature resulting from information or materials obtained by the "User" or "User" through the "Service"

Mental/material damage suffered by the "User" or "User" from other "Users" or "Users" while using the "Service"

Loss or property damage of any nature caused by errors, mistakes, or inaccuracies in the information of various contents, postings, etc., provided through the "Service"

Loss or property damage of any nature caused by infringement of the copyright, intellectual property or personal copyright of another person, such as the "User Content", postings, registered materials, etc., used by the "User" for the "User Design"

10.

Any loss or property damage arising out of a dispute between the "User" or between the "User" and a third party through the "Service"

11.

The company is not responsible for any damages caused by the loss of user data, material/mental loss, business interruption, etc., caused by the inability to use the service due to the failure of the "Company" service or communication failure.

12.

"We" may change the content, software, postings, etc. on the website without prior notice.

13.

The "Company" is not responsible for any damages caused by neglecting the obligation to check other related laws, these Terms and Conditions, changes in the operation policy, member notices, etc.

14.

The "Company" shall not be liable for any damages arising out of or in connection with the "Service" provided free of charge. However, exceptions are made in the case of damages caused by intention or gross negligence of the "Company".

15.

The "Company" shall not be liable for any loss or property damage of any kind caused by inaccurate answers provided through the use of external or internal AI models.

Article 25 (Indemnity)

The "User" shall bear all costs for property damage and legal disputes incurred by the "Company", the "Service", the "Provider", the manager, employees, agents or contractors in connection with the use of the Content, Account or the "Service" of the "User", or for any violation of these Terms or applicable laws, etc.

Damages caused by an unlawful attempt to access or act on the Service;

Damages arising out of acts contrary to these Terms or violations of the "Use Agreement"

Damages arising from infringement of the rights of third parties, including privacy or intellectual property rights;

Claims or damages arising out of any dispute arising out of "User Elements" or "User Content" posted or used by "User" or "User"

Article 26 (Competent Courts and Governing Law)

If matters not specified in these Terms and Conditions are stipulated in the relevant laws and regulations, the relevant provisions of the relevant laws and regulations shall be followed.

The court of jurisdiction for disputes arising out of the use of the "Service" by the "Company" shall be the court having jurisdiction over the location of the "Company".

Any lawsuit brought between the "Company" and the "User" or "User" shall be governed by the laws of the Republic of Korea.

Addendum

These Terms are effective as of June 1, 2023

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