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Contact Us & Bug Reports

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1. Bug occurrence URL and captured image/video
2. In what usage environment did it occur? → Web, desktop app, mobile app, etc.
3. What operating system did it occur on? → Windows, Mac, iOS, Android, etc.
4. How to reproduce the bug → Example) When I click the edit button for the post I wrote on the blog channel, the edit screen does not appear.
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이슈트래커 보기
이미란
I have the same issue as below. I can't use the service because an error occurs during authentication even after inviting. Please check quickly. Thank you.
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Diane Choi
Hello, I invited my members to edit the page together, but all of them are getting the same error when entering the authentication number.
2
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1
DesignHub
Hello.

I'm finding it useful to be able to see the daily and total number of visitors for the top 20 in the 'Top Viewed Content' and 'Top Viewed Pages' lists.
However, in the case of our slash page, which has a lot of content, it is very disappointing that we cannot see individual view data for other documents (documents outside the top 20).

It would be very helpful for content analysis and operational strategy development if I could check the number of views for each page by specific period and day. Could you please let me know if there's a way to do this?
If this feature isn't there yet, it would be great if it could be improved.

I look forward to your reply. Thank you!
2
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스약
Rather than a full search function, I'd like to suggest a feature that allows you to search content posted within specific pages, such as blogs or galleries. Similar to the search function within Notion's database.
2
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최성용
Is it possible to set different logic depending on the response conditions in the survey form?
For example, if the first question asks whether you agree to the collection of personal information, the survey is structured so that users who select No end the survey and users who select Yes continue the survey.
2
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무들
This is not a bug or an inquiry. The default font size is 16, so I wish I could change the default font size for the entire site. It's a hassle to select the text every time and change it. Thank you.
1
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RORR_admin
When I try to change the order of the menus at the top, a notification window keeps popping up.

You can't move the main page to a menu
At least one main page is required. To move this page, please add another page to the main menu first
Can't you just rearrange the menu?
2
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T
ttt954dff2
I canceled my membership without knowing about reelchat. Can I re-join?
1
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T
Taewon Kwon
I tried to import an existing Notion DB to a page I'm creating on Windows Chrome Web, but a confirmation button appears and there's no response.
Currently, we are in the process of building a TFT team to move to a new productivity platform, so I am wondering if there is a way to solve this problem since it is an essential part of the existing Notion DB migration work.
2
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왕진녀
Access to the creation site itself is impossible.
4
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지수
Hello! How can I set up the file I uploaded to the page I created so that people who click on the link can download it?ㅠㅠ Can I set it up so that people who click on the link can download the file without having to log in?
5
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쉼터헬퍼
Hello~! Are there any plans to support similar functions to the Naver Cafe bulletin board?
First of all, I think the most similar view type is "list", so I'll tell you the part where I ran into problems based on this standard.
1. When an image is attached to the body of the text, the image thumbnail is not displayed in the list → Similar to a gallery, the thumbnail of the registered image needs to be displayed.
2. The article being written is registered in real time → Registration/edit save function is required after writing
3. The template creation function is displayed to the right of the new post button for subscribers as well → No exposure required (subscribers cannot use it)
I desperately need this feature. Please review it.
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러기
I was editing a page and I clicked something and the whole page was gone, but there's no button to revert to a previous version...? Oh my... I just found out about this. It's so frustrating... I guess it's fortunate that the home screen decorations and not the channel were gone... I hope you improve this part. When it's gone, even ctrl+z doesn't work...
3
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러기
Feature Suggestions
This is not a required feature, but I think it would be nice to have, so I'm suggesting it! I'm uploading it because I don't know if it's a feature that can be added or not. ㅎㅎ
In gallery or grid view, it would be nice if the content of a post with only text and no images was shown in a preview format! Some channels originally only upload photos, but there are times when you write a post for a chat or blog channel and want to add a view. In these cases, posts written only with text do not show thumbnails, so the views are limited, which is a bit disappointing. Or, only posts with images could appear in gallery or grid view!
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러기
By the way, what should be the criteria for setting permissions so that all users can make posts public, but only members can write posts? When I checked without logging in, pages set like the image on the left came up as 404, but pages set like the image on the right can be viewed (I want them to be like the image on the right, excluding comments), so I don't know the criteria! And is there a function like page preview? Like posted page > view site in Notion! I have to log out and log in every time to check if it's displayed properly, so if there's a function that I don't know, please let me know!
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제로
Hello. Do you have any plans to add more fonts? I'm asking because I feel a little disappointed that there are no Korean fonts at all.
6
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정윤정
Hello :) I keep getting disconnected from the parent page. Is there any way to fix this?
In particular, we are managing the page, such as inviting accounts that use our page and deleting them after a certain period of time.
When a member is deleted, the connection to the parent page is disconnected, and when reconnected, the deleted member remains, so I am contacting you.

1. Check the attached image
2.
https://slashpage.com/miridih-design-edu
3. Mac, Chrome
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설탭
Are user views no longer available?
I was looking at it as one of the important indicators of content validity internally, but it disappeared, so I'm contacting you.
2
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tooearly
By any chance with the social link icon
Could you please add Mastodon/Blue Sky/Miskey/Maili etc?
Additionally, it would be nice to have the ability to register the icon itself!
4
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린파_양평
I pasted a Coupang product URL into a post, but it doesn't display as a shopping block, only the link information is displayed.
Both the PC and mobile URLs are the same, so please check if there is another way or if it is an error.

https://slashpage.com/slashpage-kr/shopping-block
3
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C
ccoli
When creating a clean URL, if you create it in English, you will be moved to the page from the address input window.
If you create it in Korean, you will be taken to an error page when you move from the address input window. ← Is this correct?
3
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Alan 관리자
I am writing to ask you a question.
Is there a function that allows users with general permissions to post questions that are only visible to the admins? (Secret posts or private posts)
1
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CMDSPACE
[Social] The email button in the block is not functioning properly.
1.
I noticed that when I entered my email, mailto: and the email icon were automatically generated.
2.
When I click the button it tries to redirect in a new tab but it doesn't work properly.
Redirected URL:
https://slashpage.com/api-slash/scrap/redirect?blockId=01j4ccqxbawkwg1vq18r2t9392&blockType=socialButton&domainHash=d3n9v8&pageHash=943zqpmqzzxxe2wnvy87&pageType=note&url=mailto%3A (I removed the email at the end of the URL.)
3.
I'm using macOS and tested it on Chrome Browser and Safari.
4
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J
Jin
Hello? Among the features of importing Notion pages
[Create new site] works fine, but [Import to current page] doesn't seem to work.

Please check!
1
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황철희
Hello, it's been 10 days since I set up the domain connection, but why is it still not connecting? I checked if the DNS settings were wrong, but they are normal. aiedge.kr
3
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러기
Member and Permissions Related Features
※ I am suggesting this feature because it is not a mandatory feature, but it would be convenient to have.

1.
Group members and apply permission-related settings in bulk (as the number of members increases, it becomes too difficult to set permissions individually for each page...)
2.
It would be nice to be able to check permissions for all channels and pages posted in settings at once (like public pages in Notion settings, SEO, publisher, etc!)
1
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최성용
3.
Windows
4.
Content: Even though I have transferred the site owner rights, I cannot see the options for marketing integration, footer editing, etc.
1
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김민정
What are the criteria for sending out notices and emails to subscribers?
1
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러기
I have a problem with the mobile app not scrolling. Can you please check it? I can scroll in the channel list (blog, gallery feed, chat, etc., article list), but I can't scroll when I click on a general page or post. I can scroll well in the web browser on the same device, and both Wi-Fi and data connections are working well. The problem occurred even after deleting the app and downloading it again. The devices I use are iPhone 12 and iPad Air 3, and the versions are both iOS 18.5.
3
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J
Hello. When I upload a file like the attached image, I can't [download] it. Is this a bug?
The person who uploaded the file is a member, and I am the site administrator.
6
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오렌지플래닛
Currently, only two sites are linked.
However, it seems that the number of connections is filled to 10 due to the previously connected ones + the connected ones tested.
Is it possible to take action on this part?
2
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오렌지플래닛
I have created a form and want to receive responses through it.
Permissions are set to "Author" view.
However, when the author tries to fill out the form, a pop-up message continuously appears saying that he/she does not have permission, as shown in the image below. Please check.
3
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T
thinker
I can't see any subscribers or members right now.
Is this an error??

1
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T
thinker
Converting subscribers to members requires setting them up one by one, which is very cumbersome.
Is there still no way to switch to bulk membership?
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Share
Moo
1.
Bug video: When accessing pages with the domain slashpage.com by clicking the menu button, the content except for the header and sidebar of the page is not visible.
If you refresh in the above state, the text will be displayed properly.
I thought it might be caused by the ad-blocking Chrome extension uBlock Origin Lite ( https://chromewebstore.google.com/detail/ublock-origin-lite/ddkjiahejlhfcafbddmgiahcphecmpfh?hl=ko- ), but even after deleting the extension and clearing all cookies, the error persists.
2.
Web (Chrome)
3.
Mac (M1)
4.
How to reproduce the bug: Press any button in the slashpage.com/slashpage-kr에서 menu.
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Frida
안녕하세요 @Moo 님, 화면이 안나와서 당황하셨을텐데 영상까지 자세히 남겨주셔서 감사합니다. 개발팀에 문의드린 후 답이 오는 대로 안내드리겠습니다!
Frida
혹시 크롬 디버거에서 에러같은게 뜨는지 한번 확인해봐주시겠어요?
Moo
음 다시 확인해봤는데 저도 버그 재현이 안되는 것 확인했습니다...ㅠㅠ지금은 웹버전도 정상적으로 작동하고 있습니다.. 확인 감사드립니다
Frida
앗 그러시군요ㅠㅠ 일시적인 현상이었나봅니다. 혹시 같은 문제가 다시 발생했거나 또 다른 오류, 문의가 있으면 언제든 남겨주세요!
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1
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