Share
Sign In

Privacy Policy

April 25, 2024
This Privacy Policy outlines the collection, use, and provision of personal information regarding the 'Super Alarm' service (hereinafter referred to as the "Service") for its users.
Super Alarm considers the protection of users' personal information to be of utmost importance and has established and complies with this Privacy Policy (hereinafter referred to as the "Policy") in accordance with the "Act on Promotion of Information and Communications Network Utilization and Information Protection" and the "Personal Information Protection Act."
The Privacy Policy may be revised due to changes in relevant laws, guidelines, or operational policies. If this Policy is revised, the changes will be announced on the first screen of the Service or a screen that users can easily access. If you have any inquiries regarding this Policy, you can provide your opinion through the feedback channel within the Service.

1. Purpose of Collecting and Using Personal Information


To provide the Service smoothly, we collect the following personal information:
Automatically Collected Information
The Service may collect information automatically generated during the user's use of the Service or business processing, such as OS type and version, access logs, advertising identifiers, and device information. The Service may utilize this information for user analysis and service improvement purposes.
Information Required for Service Consultation
The Service may collect minimal personal information, such as email addresses, during the process of receiving user inquiries to understand and respond to customer inquiries for the purpose of providing better service experiences. Additionally, customers may transmit error data generated during the use of the Service to the Service for more accurate error diagnosis. However, this is not mandatory for the Service, and the Service will not use such personal information for purposes other than those specified in this clause.

2. Items and Purposes of Personal Information Collection


To provide the Service smoothly, we collect the personal information specified in Section 1 of this Policy through the following methods:
Personal information processing records required to comply with legal obligations may be retained for the period necessary to prove compliance with such obligations.

3. Retention and Use Period of Personal Information

In principle, the Service will promptly discard the user's personal information once the purpose of collecting and using the personal information has been achieved. However, if it is necessary to retain the information in accordance with related laws such as the "Act on Protection of Communications Secrets," it will be retained for that period. In this case, the retained information will only be used for the purpose of retention.
Personal information processing history processed to comply with obligations stipulated by other laws may be retained for the period necessary to prove the responsibility.

4.Procedures and Methods for Destroying Personal Information

In principle, personal information will be promptly destroyed after the purpose of collecting and using personal information has been achieved. Specific destruction procedures and methods are as follows:
Destruction Procedure
Personal information collected by the Service will be stored for the period specified in this Agreement and other relevant laws after the purpose of collection has been achieved, and then destroyed. This personal information will not be used for purposes other than the agreed retention purpose unless required by law.
Destruction Method
Personal information printed on paper will be destroyed by shredding or incineration.
Personal information stored in electronic file form will be deleted using a technical method that makes it impossible to reproduce the record.

5. Sharing of Personal Information


In cases where it is necessary to provide the service, personal information processing tasks may be outsourced to external companies. If there is an obligation to provide information under the law, personal information may be provided to investigative agencies, etc. Personal information processing is being outsourced for service provision as follows:
The Service may share aggregated or anonymized information that cannot identify users with partners, to the extent permitted by law.
The Service may share non-personally identifiable information with analytics service providers. The Service uses Google Analytics and Mixpanel to provide a better user experience. For more information on their data processing and security measures, please refer to the following privacy policies:
Google Analytics: http://www.google.com/policies/privacy/partners/Mixpanel: https://mixpanel.com/legal/app-store-privacy-details/
When investigative agencies request the provision of personal information in accordance with the procedures and methods prescribed by the relevant laws for investigative purposes
When there is a request in accordance with the provisions of other related laws.
When investigative agencies request the provision of personal information in accordance with the procedures and methods prescribed by the relevant laws for investigative purposes
When there is a request in accordance with the provisions of other related laws.
Recipient
Shared Items
Purpose of Sharing
Retention and Use Period
Advertising Partners
User's ADID
Provide Tailored Advertising
Service Provision Period
Google
User's Email Account
Subscription Payment Processing
Subscription Service Usage Period
Apple
User's Email Account
Subscription Payment Processing
Subscription Service Usage Period

6.User Rights and Obligations

Users (or legal representatives) have the right to access or request modification of their registered personal information at any time, and may withdraw consent to the use of personal information by deleting the Service or notifying the Service.
Users have an obligation to protect their own personal information and not to infringe on the personal information of others. Please be careful not to disclose personal information such as email addresses, and be mindful not to infringe on the personal information of others.
Users must always keep their personal information up-to-date, and users are responsible for any issues arising from inaccurate information entered by them.

7. Personal Information Protection for Overseas Users

The Service is provided and operated in accordance with the laws of the Republic of Korea, and this Personal Information Processing Policy is based on the Korean version of the Personal Information Processing Policy. This Policy may be translated and provided in English, Japanese, etc., and in case of any discrepancies between the translated versions and this Korean version, the Korean version shall prevail. The Service complies with personal information protection regulations applicable to the jurisdictions of users using the Service and the laws of each country.

8. Technical/Administrative Measures for Protection of Personal Information

In order to ensure security to prevent personal information from being lost, stolen, leaked, forged or damaged while processing users' personal information, we have prepared the following technical/administrative measures:
Technical Protection Measures
To prevent users' personal information from being leaked or damaged by hacking, computer viruses, etc., we are able to securely transmit personal information over the network through encrypted communication, etc.
We are preventing unauthorized access from the outside by using a firewall, and we are trying to secure all possible technical devices for system security.
Administrative Protection Measures
Personal information processing is limited to designated personnel, and we continuously emphasize compliance with the Personal Information Processing Policy through regular training for designated personnel.
Cheif Privacy Officer
Name : Ji-sup, Han
Email : reverser.team@gmail.com
Position : CEO

9. Limitation of Liability

The Service is doing its best to provide the best service by using personal information safely. However, despite technical complementary measures, the Service is not responsible for any damage to information or any disputes caused by posting by users or third parties due to unexpected accidents arising from fundamental network risks such as hacking.
If you need to report or consult about personal information infringement, please contact the following agencies:
Personal Information Infringement Report Center (privacy.kisa.or.kr / Dial 118 without area code)
Cyber Investigation Division of the Supreme Prosecutors' Office (spo.go.kr / Dial 1301 without area code)
Cyber Bureau of the National Police Agency (cyberbureau.police.go.kr / Dial 182 without area code)