Frequently Asked Questions (iOS)
Last updated: July 23, 2025
The alarm doesn't ring
SuperAlarm team is doing its best to ensure that the alarm app works stably and reliably.
If your alarm doesn't ring, please check the following checklist
If your alarm doesn't ring, please check the following checklist
1. Please don't terminate SuperAlarm
For SuperAlarm to function properly, the app needs to be maintained in the background.
Please don't force close SuperAlarm from the app switcher screen.
Please don't force close SuperAlarm from the app switcher screen.
2. Please Configure Sleep Mode
Step 1. Please set your sleep schedule in the default Health app and make sure Sleep Focus is activated during that time.
Step 2. Please allow SuperAlarm notifications during Sleep Mode.
To ensure the alarm works properly even in Sleep Mode, please add SuperAlarm to the list of allowed notifications.
Step 3. Please set it so that silent mode is turned off when entering sleep mode
If you follow the instructions above, other apps won’t disturb your sleep during the scheduled time, but SuperAlarm will be able to bypass system restrictions and play alarm sounds.
Note: iOS 26 coming this September will not require this configurations