Ask us a question and we'll answer! Take moment to review questions submitted by other designers to avoid duplicate, or give a π to show your interest. Detailed questions help us provide better answers π
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gabby
Shouldn't we adjust the SM post size to the updated Instagram Feed size (1080*1080 to 1080*1350) ?
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Zaqi137
Hi, i added a monthly coupon for pro this month but it didnt work. How to fix it?
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Exxel-Go
I've gone all the way by changing the elements, photos and fonts used in the design I created. But the description given still appears. What should I do?
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putralbanjary
How do I know if I am a basic or pro designer?
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karinaurelia
Last month, I received an email detailing which design should be submitted first and prioritized to align with global event timelines. Will the same priority apply this month?
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Exxel-Go
What kind of design quality makes our contributor account able to level up from basic to pro? and does the quantity affect this?
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mudha studio
if the payoneer account has a problem, can you use another payoneer account?
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karinaurelia
Just a little suggestionβI believe adding more color themes or options for the workspace would further enhance the experience. It would provide greater opportunities for personalization and accommodate a wider range of style preferences. Looking forward to seeing more in the future!
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CTR S
Is there any possibility for the tax rate to be lowered even more in the future even after applying for the tax reduction rate? Since mine is 15% even after reduction rate. Or is it more of each country treaty policy with South Korea I guess? π₯² I'm just wondering if there's anything that Miri Canvas team can help us with that. Thank you. Have a great day. π
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Rachmawati Perdani
Why can payments only be accepted through payoneer? Will there be other options in the future like Paypal for example?
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Ditz
Can the designs we created in the MiriCanvas Template Ambassador program, which have been rejected or published, be included in our portfolio collection?
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mudha studio
Will Miricanvas have video templates in the future? Can the minimum withdrawal on Payoneer be lowered? So a minimum of $50 can then be withdrawn. and whether in the future you can withdraw using other platforms such as PayPal.
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mudha studio
Will Miricanvas have video templates in the future? Can the minimum withdrawal on Payoneer be lowered? So a minimum of $50 can then be withdrawn. and whether in the future you can withdraw using other platforms such as PayPal.
Video Templates: Currently, we do not have plans to create video templates. However, we will notify the designers if and when we begin producing them.
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Payment Withdrawal Limit: The minimum amount required to withdraw payments is $7 (net amount after taxes), which aligns with Payoneerβs minimum transfer limit. Please note that there is no separate "withdrawal" process. If your due payment exceeds $7 (net amount after taxes) and your Payout Information on DesignHub is approved, the payment will be processed automatically without requiring a specific request from the designer.
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Payment Method: At the moment, we are only able to make payments via Payoneer. We will keep you posted if there are any updates.
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For more details about the Template Payment Process, please visit: Template Payment Guide
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For answers to payment-related questions, check our FAQs: Payment FAQs