I've gone all the way by changing the elements, photos and fonts used in the design I created. But the description given still appears. What should... - 🙋 Ask us anything!

gabby

10d

Shouldn't we adjust the SM post size to the updated Instagram Feed size (1080*1080 to 1080*1350) ?

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Zaqi137

12d

Hi, i added a monthly coupon for pro this month but it didnt work. How to fix it?

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Exxel-Go

14d

I've gone all the way by changing the elements, photos and fonts used in the design I created. But the description given still appears. What should I do?

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putralbanjary

14d

How do I know if I am a basic or pro designer?

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karinaurelia

19d

Last month, I received an email detailing which design should be submitted first and prioritized to align with global event timelines. Will the same priority apply this month?

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Exxel-Go

19d

What kind of design quality makes our contributor account able to level up from basic to pro?
and does the quantity affect this?

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mudha studio

Jan 16

if the payoneer account has a problem, can you use another payoneer account?

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karinaurelia

Jan 13

Just a little suggestion—I believe adding more color themes or options for the workspace would further enhance the experience. It would provide greater opportunities for personalization and accommodate a wider range of style preferences. Looking forward to seeing more in the future!

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CTR S

Jan 10

Is there any possibility for the tax rate to be lowered even more in the future even after applying for the tax reduction rate? Since mine is 15% even after reduction rate. Or is it more of each country treaty policy with South Korea I guess? 🥲 I'm just wondering if there's anything that Miri Canvas team can help us with that. Thank you. Have a great day. 👍

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Rachmawati Perdani

Jan 10

Why can payments only be accepted through payoneer? Will there be other options in the future like Paypal for example?

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Ditz

Jan 10

Can the designs we created in the MiriCanvas Template Ambassador program, which have been rejected or published, be included in our portfolio collection?

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mudha studio

Jan 10

Will Miricanvas have video templates in the future? Can the minimum withdrawal on Payoneer be lowered? So a minimum of $50 can then be withdrawn. and whether in the future you can withdraw using other platforms such as PayPal.

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MiriCanvas

13d

Hi @Exxel-Go Could you please share the template link that you tried to submit with us via the DesignHub help center? We will check and get back to you.

Hello Miricanvas Team,

After trying again, it turned out that the design could not be submitted because of the photo frame. after I replaced it, the design I made was able to be submitted.

Thank you for your kind response. I apologize for my mistake.

Hi @Exxel-Go We are happy your issue got resolved!

Could you please share a screenshot of the frame element which you replaced to solve the issue? Sometimes some frame/combination elements could cause upload issues due to system error. If you let us know which element it is, we can check it so that the same issue doesn't arise again :)