In SaaS, competition is about "systems," not "wills."
If you don't see, you get hit, if you plan, you win. Before we begin: "Ignore the competition and focus only on the customer?" That's a good point. But in SaaS, it's dangerous. The moment you talk to a customer, there's already a more persistent competitor AE sitting next to you. If you ignore the competition, you'll end up losing customers and revenue . If you can't avoid it, we'll break the game board. I've recently been consulting with four companies on developing go-to-market strategies. In two of them, I've even been involved in the team building stage. Some of them contact me without a basic understanding of GTM. Please refer to the video and article below for more information. I wrote this down because many customers are entering the market with SaaS-type plans. 1) Every good market is a battlefield. Ultimately, one to three pieces will be the ones that matter. Our job is simple: first, establish a reputation as "the best" in any given piece . Then, we expand from there. "A defensible piece" we can grab Lowcost #1 : "80% functionality, 50% price." Premium #1 : "Security, Governance, and Compliance are ours." Vertical Specialization #1 : "Salesforce for Life Sciences." Local #1 : "Shopify for Asia—Payments, taxes, and logistics optimized for Asia." Question: Is there one piece of evidence that our team can use right now to say, "We're definitely going to win" ? 2) The match is decided by 'knockdown blow'. A pretty position isn't enough. We need to force our opponents to give up their overlapping areas . That's the real knockdown. Typical results of a knockdown Layoff (morale decline) Founder Retreat (Leadership Void) Business Model Pivot (Core Shake) M&A with quick sales and poor terms (exhaustion of will) Important fact: SaaS companies exceeding $25 million in ARR rarely die. More precisely, they can't even if they want to. The goal isn't to exit, but to avoid duplication . It's to avoid overlapping with ours . That's the point. 3) Where to hit: Revenue Ops → GTM
- Haebom

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