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Agentic Enterprise: AI-Centric User to User-Centric AI

Created by
  • Haebom

Author

Arpit Narechania, Alex Endert, Atanu R Sinha

Outline

This paper deeply analyzes the potential of artificial intelligence (AI) in corporate decision-making. In particular, it explores ways to improve corporate decision-making productivity by utilizing AI agents, points out the limitations of the existing AI-centric user paradigm, and argues for a shift to user-centric AI. It presents six principles for the success of AI agents in corporate decision-making, and proposes a market mechanism to match AI design and agent provision to the needs of corporate users.

Takeaways, Limitations

Takeaways:
Proposing a way to utilize AI agents to improve corporate decision-making productivity
Emphasize the importance of a user-centric AI paradigm shift
Presenting six concrete principles for AI agent success
Proposing a market mechanism for AI design and delivery
Limitations:
Additional empirical research is needed to determine the effectiveness and applicability of the six principles presented.
Further discussion is needed on the specific design and operational methods of the proposed market mechanism.
Need to examine generalizability across different business types and industries
Lack of consideration of ethical and social issues that arise with the introduction of AI agents
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