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Working with AI: Measuring the Applicability of Generative AI to Occupations

Created by
  • Haebom

Author

Kiran Tomlinson, Sonia Jaffe, Will Wang, Scott Counts, Siddharth Suri

Outline

To understand the economic impact of generative AI, this paper analyzed 200,000 anonymized conversation data between users and Microsoft Bing Copilot. The analysis found that the most common tasks for which people request AI assistance are information gathering and writing, while the most common tasks performed by AI are providing information and assistance, writing, training, and consulting. Combining these activity classifications with measures of task success and impact scope, we calculated an AI applicability score for each occupation. The results revealed that knowledge-worker occupations, such as computer and math-related occupations, clerical and administrative support occupations, and sales occupations involving information provision and communication, had the highest AI applicability scores. Furthermore, we present a comparison of the types of most successful tasks, the correlation between wages and education levels and AI applicability, and a comparison between actual usage and predicted AI impact across occupations.

Takeaways, Limitations

Takeaways:
We analyze real-world use cases of generative AI to provide insights into the economic impact of AI.
By identifying occupations with high potential for AI application, we can help establish strategies for introducing and utilizing AI technology.
By analyzing successful and failed cases of AI technology use, we can suggest future directions for AI development and application.
Enhance understanding of the socioeconomic impact of AI technology by uncovering correlations between wages and education levels and the likelihood of AI adoption.
Limitations:
The data used in the analysis was limited to Microsoft Bing Copilot user data, which may limit generalizability.
The lack of detailed explanation of how the AI applicability score is calculated necessitates verification of its reliability and validity.
There is a lack of consideration for various factors (e.g., technical limitations, ethical issues, etc.) that may arise during the actual introduction and utilization of AI technology.
Predictions about the long-term economic impact of AI are limited.
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