Today, I have to share some very unfortunate news. After years of effort and consideration on how to keep operating in Korea, Twitch has decided to end its business operations in Korea as of February 27, 2024 (KST). We know this is extremely disappointing for the many Korean streamers who have put so much time and effort into building their communities on Twitch and whose livelihoods depend on the platform. I want to explain in detail why we made this decision, the timeline for our shutdown, and how we plan to support those affected.
The cost of running Twitch in Korea has reached a seriously high level. We've done everything we can to find a way to continue operating here by lowering costs. We started by testing a P2P model for source quality, then reduced the maximum quality to 720p. While these efforts helped reduce costs a bit, Korea's network fees, which are 10 times higher than most other countries, have made continued operation impossible. As a result, Twitch has been running at a heavy loss here for some time, but there is simply no way we can continue.
Twitch will end its operations in Korea on February 27, 2024, after which Korean viewers won't be able to purchase Twitch's paid products, and streamers will no longer be able to earn revenue on Twitch. More details can be found in our help article. We've also sent notifications to all affected Korean streamers and viewers.
We know how important it is for streamers and their communities to find a new home, like AfreecaTV or YouTube. To help make this transition smooth, we'll allow streamers to use Twitch's onsite notification feature and post links to other services. We'll also talk with these other platforms to see how we can further support moving your communities, and will let you know if there are any updates.
Lastly, I want to reiterate that this was a very difficult decision, and everyone at Twitch is truly saddened by it. Korea has always been a shining presence in the global esports community and will continue to be. We are deeply grateful for your dedication in building such a great Twitch community here.
We'll keep in close communication with you in the weeks leading up to February 27, and today, December 6 at 9:30 AM KST, I will personally join a live stream at /TwitchKR to speak with the community. For more information, please see our official help article.
Dan Clancy, CEO of Twitch