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Interrogating AI: Characterizing Emergent Playful Interactions with ChatGPT

Created by
  • Haebom

Author

Mohammad Ronagh Nikghalb, Jinghui Cheng

Outline

In this paper, we present a new perspective on AI in the fields of human-computer interaction (HCI) and computer-supported collaborative work (CSCW) in the era of the advancement and increasing influence of AI technology. In particular, we focus on ‘playful interaction’ as an important way for users to understand the constantly changing AI technology. By analyzing thematic content of 372 posts generated by users of ChatGPT, a popular AI technology, we find that more than 54% of user conversations involve playful interaction. From this analysis, we present a preliminary framework that categorizes playful interaction into six types (with subcategories for each type): rumination, joke, imitation, challenge, deception, and invention. This study contributes to the fields of HCI and CSCW by identifying various ways of playful interaction with AI, and investigates how such interactions contribute to users’ understanding of AI agency, forming human-AI relationships, and providing insights into the design of AI systems.

Takeaways, Limitations

Takeaways:
We find that playful interactions with AI play a vital role in helping users understand AI and build human-AI relationships.
We present a framework to systematically classify the playful interactions of ChatGPT users.
Suggests that playful interactions should be considered when designing AI systems.
Presents new research directions in the fields of HCI and CSCW.
Limitations:
The analysis was limited to posts in the ChatGPT subreddit, which limits generalizability.
The presented framework is preliminary in nature and needs to be supplemented by further research.
Research on playful interactions with other AI technologies is needed.
Lack of in-depth analysis of users' motivations and psychological factors for playful interaction.
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