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Bridging AI Innovation and Healthcare Needs: Lessons Learned from Incorporating Modern NLP at The BC Cancer Registry

Created by
  • Haebom

Author

Lovedeep Gondara, Gregory Arbour, Raymond Ng, Jonathan Simkin, Shebnum Devji

Outline

This paper shares key lessons for successfully deploying NLP solutions in healthcare settings, drawing on our experience implementing various NLP models for information extraction and classification tasks at the British Columbia Cancer Registry (BCCR). It highlights the potential of automating healthcare data extraction and emphasizes the importance of problem definition driven by clear business objectives beyond technical rigor, an iterative development approach, and deep interdisciplinary collaboration and co-design involving domain experts, end users, and machine learning (ML) experts. It further highlights the need for pragmatic model selection (including hybrid approaches and appropriately simple methods), rigorous attention to data quality (representativeness, drift, and annotation), robust error mitigation strategies including human validation and ongoing auditing, and the need for building organizational AI literacy. These practical considerations, which can be generalized beyond cancer registries, offer guidance to healthcare organizations seeking to successfully implement AI/NLP solutions to improve healthcare data management processes and ultimately enhance patient care and public health outcomes.

Takeaways, Limitations

Takeaways:
Emphasize the importance of defining problems based on clear business objectives.
Demonstrating the effectiveness of an iterative development approach
Emphasizes the need for collaboration and co-design between domain experts, end users, and ML experts.
The importance of choosing a practical model (including hybrid and simple methods)
The need for data quality management (representativeness, drift, annotation)
The importance of a robust error mitigation strategy through human-involved verification and continuous auditing.
The Need to Build AI Literacy Within Organizations
Provides practical guidance on implementing AI/NLP solutions to improve healthcare data management processes and enhance patient care.
Limitations:
This paper is based on BCCR's experience, and further research may be needed to determine generalizability to other healthcare settings.
Lack of specific technical details or detailed explanations of the specific NLP models used.
There is a lack of quantitative evaluation of the practical application and effectiveness of the proposed guidelines.
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