ASOS: Visual Search and Fit Assistant
ASOS, a global fashion giant, has long been known for its trendsetting styles and vast selection of apparel. To make the shopping experience even more seamless, ASOS has incorporated tools like visual search and a fit assistant. The visual search tool allows customers to upload a photo of an outfit they like, and the AI will find similar items available on ASOS. This makes it easy to replicate looks you love without spending hours searching.
The fit assistant, another AI-driven feature, helps customers find the right size by analyzing previous purchases and returns. This tool has been particularly useful in reducing the number of returns, a common issue in online shopping. By helping customers get the right fit the first time, ASOS enhances customer satisfaction and loyalty.