Help/ Contact

Frequently Asked Questions

I don't think "earsup" is the correct spelling for the service name. Is it correct?

We use 'earsup' as the service name with the concept of emphasizing the meaning of paying closer attention to the word of God .

When will the latest version of Android be released?

We are also preparing an Android version earsup app. Please pray for us and support us.

Sometimes, the words do not appear as an image, but instead appear as text.

If only the text appears without the image of the word, it is not an error. If we are unable to provide the image of the word for that day, we ask that you meditate on the text version of the Bible.

I would like to see the last speech. Can I see it again?

The basic service of earsup is to provide one verse of the Bible per day to help you meditate on it every day. If you inevitably miss a verse, you can check the previous verses on the "earsup Official Instagram".

earsup is a 'Godly Habit Helper' that helps you read a little bit of God's Word every day. As it says in Exodus 16:4, "I will rain bread from heaven for you, and the people shall go out and gather a certain amount each day," we must eat the bread for that day every day. We must not try to save or prepare for tomorrow.

Taking a cue from 'Manna', it is earsup's basic service policy not to provide previous words in order to help you focus on the word of the day and form the habit of meditating on a new word every day.

However, there will be a way to view past words more easily and frequently in the earsup app. The new way is to subscribe to the "earsup Meditation Plan." In addition to the past words and calendar search functions, you will also receive various functions that help you develop the habit of meditating on the Word of God, such as widgets and a Word diary. However, you will not receive a stamp indicating that you have meditated on the Word of God for viewing past words. This is to emphasize the importance of maintaining the habit of meditating on new words every day.

"earsup Meditation Plan" is being prepared. Please wait a moment.

Push alarms (notifications) are not ringing.

Please check if your Apple iPhone or Android phone device settings are turned on. If the device alarm settings are turned on but the alarm does not sound, please contact earsup-help@sproutgrowlabs.com.

Even if I change my mobile phone, I want to keep the earsup stamp record on the calendar screen.

Currently, the earsup app does not support transferring history between iPhone and Android.
And if you delete and reinstall the app, the earsup stamp recorded on the calendar screen will be deleted.

Bug and Error Reporting

Earsup-help@sproutgrowlabs.com

Advertising and Affiliate Inquiries

Earsup-contact@sproutgrowlabs.com

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