Capability | What It Does | Business Value | Evaluation Question |
Audit planning | Creates annual and recurring audit programs | Improves program visibility | Can plans cover departments, sites, suppliers, and standards? |
Configurable templates | Standardizes checklists and forms | Promotes audit consistency | Can authorized users modify templates without coding? |
Risk-based scheduling | Prioritizes audits using risk factors | Focuses resources on critical areas | Can risk scores influence audit frequency? |
Mobile execution | Enables auditors to work in the field | Reduces paperwork and re-entry | Are mobile and offline options available? |
Evidence management | Stores documents, images, and attachments | Strengthens traceability | Is evidence linked directly to questions and findings? |
Findings management | Records observations and nonconformances | Improves accountability | Can findings be categorized by severity and risk? |
CAPA integration | Connects findings with corrective actions | Supports timely remediation | Is audit-to-CAPA traceability maintained? |
Notifications | Sends reminders and escalations | Reduces missed deadlines | Are escaltion rules configurable? |
Electronic signatures | Captures controlled approvals | Supports record integrity | Are signatures time-stamped and attributable? |
Audit trails | Records system activity and changes | Improves transparency | Can audit history be reviewed and exported? |
Dashboards | Displays status, trends, and overdue work | Supports management oversight | Can dashboards be filtered by site, type, and risk? |
Standards mapping | Links questions to regulations or standards | Simplifies coverage analysis | Can one question map to multiple requirements? |
Multi-site management | Coordinates audits across facilities | Improves enterprise visibility | Can local and corporate teams use common processes? |
System integration | Connects audits with documents and training | Reduces disconnected records | Does it integrate with QMS and enterprise systems? |
Software Type | Primary Purpose | Core Capabilities | Typical Users |
Audit management software | Manage audit programs | Planning, checklists, evidence, findings, reports | Auditors, quality teams |
Compliance management software | Manage obligations and controls | Requirement mapping, policies, assessments, monitoring | Compliance and legal teams |
Quality management software | Control quality processes | CAPA, documents, training, changes, complaints | Quality assurance teams |
Risk management software | Identify and control risk | Risk registers, assessments, controls, mitigation | Risk and operational leaders |
Inspection management software | Conduct routine inspections | Forms, observations, photos, actions | Inspectors, EHS, operations |
Evaluation Area | Key Question | Evidence to Request |
Usability | Can auditors and process owners complete tasks easily? | Role-based product demonstration |
Configuration | Can workflows reflect existing procedures? | Sample-configured workflow |
Mobile access | Can field audits be completed reliably? | Mobile and offline demonstration |
Traceability | Are findings connected to evidence and CAPA? | End-to-end audit record |
Security | How are access, records, and changes controlled? | Security documentation |
Reporting | Can leaders analyze audits across sites? | Dashboard and report examples |
Integration | Can the system connect with current applications? | Integration architecture |
Validation | What support is available for regulated use? | Validation documentation options |
Implementation | How will data, workflows, and users be onboarded? | Implementation plan |
Cost | What is included in the full lifecycle cost? | Detailed pricing breakdown |