Information on introduction of identity verification
Theo
2
Hello. This is Younggeul Customer Center.
Starting with the app update on July 3, 2024, a user authentication procedure will be introduced to the Youngkle service.
We ask for your understanding as this is to improve service stability,prevent indiscriminate theft of personal information, and prevent duplicate registrations and possession of multiple accounts. We would like to inform you of the changes as follows.
1.
New users must complete the identity verification process to register. The identity verification process is only performed once when registering.
2.
Existing users will be required to go through an identity verification process the first time they log in after updating to the new version.
If you are experiencing difficulties with the identity verification process due to this update, please contact the Youngkle Customer Center ( cs@teamremited.com ) and we will respond as quickly as possible.
In addition to the introduction of the identity verification procedure, we would like to inform you that: In accordance with Articles 8 and 15 of the Terms of Service, our Younggeul service strictly prohibits any acts such as using others' personal information to sign up or accumulating points through illegitimate means.
If the identity verification process is not completed due to a violation of the Terms of Service, no separate action can be taken.
We will continue to strive to provide more comfortable and stable service in the future.
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고요한 커피 아침
업데이트 후 나의 포인트 다 사라진건 어쩔거예요?
Theo
안녕하세요 고객님, 업데이트 이후 포인트가 제대로 보이지 않는 것 같습니다. 고객센터로 문의 부탁드립니다.
어떤 상황이어도 고객님 포인트는 무조건 사라지지 않으니 걱정하지 않으셔도 됩니다. 업데이트로 인해 불편 드린 점 양해부탁드리며, 쾌적한 환경을 위해 더욱 노력하겠습니다.
고객센터로 문의 부탁드립니다.
어떤 상황이어도 고객님 포인트는 무조건 사라지지 않으니 걱정하지 않으셔도 됩니다.
업데이트로 인해 불편 드린 점 양해부탁드리며,
쾌적한 환경을 위해 더욱 노력하겠습니다.