Instructions for uploading receipts from 8/12 to 15 (error correction completed)
영끌이
1
Hello, this is REgather.
We would like to inform you about the error in the receipt upload instructions that occurred from the 12th to the 15th.
From the 12th to the 15th, when uploading a receipt, there was an error where the message "Points were not awarded" was displayed in the notification window even though the upload was processed normally and points were awarded.
All corrections have now been completed, and we ask for your understanding for any inconvenience this may cause.
There must have been many people who requested receipt inspection through the non-payment of points notification window, but in many cases, the upload and point payment have already been completed.
Please check [My Page > Points History] to see if the points were granted at the time of upload. If you request an inspection of a receipt for which points have already been granted, all requests will be processed as 'Points Granted Receipt (Please check Points History)', so please make sure to check this.
Requests for inspection are being processed sequentially, but due to the large number of requests, it is taking time. We will do our best to take action as quickly as possible.
If you believe there are any missing points regarding the above content, please contact the customer center at any time. We will quickly check and respond, so please feel free to contact us.
